Event Organisers Update

The newsletter for organisers of events.

%%[004 optional] Company%%

To: %%[001] Name%%

Event Organisers Update (EOU) is an independent information source published by the Society of Event Organisers (SEO). It incorporates Meetings File and is edited to higher standards than the inadequate ones laid down by the self-regulatory Press Complaints Commission (PCC)

EOU is FREE and circulated monthly to more than 30,000 selected organisers and others interested in keeping abreast of development in the event industry (includes conferences, incentive travel, training events, etc.)

If you have any views on how our newsletter could be more useful to you please e-mail us at info@eou.org.uk

If you wish to unsubscribe %%emailaddress%% from this newsletter please either visit www.eou.org.uk or use this link: Unsubscribe

Please do NOT use the reply button.


ISSUE 85 July/August 2011

The Society of Event Organisers (SEO) which publishes this newsletter has moved to individual free membership, which can be taken up by organisers, venues, suppliers and agencies in the event sector.

All will receive all the SEO’s free newsletters, which can be unsubscribed at any time, as well as a 20% reduction on all qualifications, tutorials and conferences presented by the SEO. Supplier members, venues and agencies receive a 20% reduction on advertising rates.

To sign up for free membership go to www.seoevent.co.uk



Hotelier Peter Smedley, 71, who owned Ston Easton Park in Somerset and who suffered from motor neurone disease, chose to have his assisted suicide shown as part of a BBC documentary, Choosing To Die.

Smedley, who chose to die at Dignitas in Switzerland in December last year, wanted to change the law preventing assisted suicide in the UK. He would, it was thought have preferred to die at home but had to get to Switzerland while he was still well enough to travel.

The documentary revealed that more than 20% of those dying with Dignitas suffered from a "weariness of life" rather than any terminal illness.


The new Bribery Act came into force on July 1 and is continuing to focus corporate thinking on corporate hospitality.

A recent article in the Daily Telegraph revealed that pharmaceutical firm AstraZeneca has cancelled conferences in exotic locations for doctors and is spending the money on local educational courses instead. And givers and receivers of corporate hospitality involving expensive tickets to sports events both need to check that they are not thus in breach of the new law.

In the USA fines imposed on organisations breaching their Foreign Corrupt Practices Act totalled more than £600 million for the first quarter of 2010, making it an attractive proposition for a government looking for easy revenue.


Up to 3 months of chaos on London's roads is predicted for the period late June to mid September 2012 owing to traffic restrictions imposed for the Olympics, both pre and post the actual event.

The causes of the problems include the creation of 56 miles of Games Lanes reserved for games traffic only, a ban on right turns and redrawn bus routes.

Organisers could be well advised to avoid running London-based events between June and September next year.


Sad to see that the rich Donald Trump's plans to expand his £1 billion golf course in Aberdeenshire are being held up by someone who has lived on the coast there for 20 years and doesn't want to move.

Health and safety adviser David Milne claims that Trump has waged a war of intimidation against residents in his efforts to build the "best golf course in the World".


Meanwhile, further south in Glasgow, plans for a luxury, £125 million, "six-star" hotel operated by Dubai's Jumeirah Group have been aborted after the developer, BLN Property Developments went into administration in May.

The news has pleased the owners of a Chinese restaurant and pawn shop who were appealing the decision of the Scottish government to uphold a Compulsory Purchase Order issued by Glasgow City Council.

The 26-storey hotel, also opposed by conservation groups, would have offered 160 "super de luxe" hotel rooms, 60 serviced apartments and the country's largest ballroom. Developer BLN lost £22.2 million when property values crashed in 2008/9


A Meet Birmingham Showcase takes place Nov 10/11.

Organisers are offered complimentary accommodation, meals and entertainment, tours of four venues and a workshop with ten pre-booked appointments with suppliers.



The four-star 138-bedroom London Bridge Hotel offers one meetings room for 80, divisible into two, three rooms for 15/18/35 and a boardroom for 6. All rooms have large flat screen TVs, electronic roll down projector screens and free high speed wired and wireless internet access, and the two largest have AV equipment controlled by a wireless touch screen panel. Videoconferencing is also available.

Currently there is a special summer meetings offer running until September 5 with the Lite day delegate package at £42 plus VAT which includes a sandwich and salad lunch, three servings of tea/coffee, LCD projector and screen and a post-meeting drink in the bar.

The bedrooms all have a bath with shower over, tea and coffee facilities, air-conditioning, flat screen TV and reading lights, and there is a Fitness First gym with sauna.

The London Bridge Hotel has recently opened the Quarter Bar and Lounge for informal drinking and dining. See Old Gannet piece for the food experienced there.



The Langham Hotel, Portland Place has launched its Rose Garden, an outdoor area suitable for receptions for 100+ and rare in Central London.

Part of an £80 million restoration the area can also house a marquee.

Phone; (+44) 20 736 1000
email: tllon.info@langhamhotels.com


Kings Place offers a 420 seat concert hall, an auditorium for 120, a room for 220. and a number of break out areas.

The venue is located in York Street, around 150 metres from Kings Cross station.



The Showmans Show exhibition of products and services for outdoor events takes place at Newbury Showground, October 19/20.




Our five-star room lacked for nothing, except tea and coffee facilities for this fussy Brit, and the balcony overlooked the rest of the resort, with its five swimming pools, eight restaurants, seven bars and forty luxury villas complementing the 356 hotel rooms, all set in fifteen acres of subtropical gardens with direct access to an impressive yellow sandy beach. The breakfast buffet offered hundreds of tasty choices.

Over the two days of the trip, put on by the local convention bureau to show event organisers from the UK and mainland Europe the best of the island, the group enjoyed a hike in a nature reserve, a jeep safari up a 3718-metre high volcano, a boat trip to watch whales and dolphins and a visit to a banana plantation, a vineyard and a historical town.

Some very fine cuisine was also an important part of the programme with meals taken at different hotels and featuring fish such as local cherne and grouper, chicken with spicy mojo sauce, an amazing gazpacho cold soup made from sweet tomatoes and onion and with added watermelon and pomegranate, the typical small potatoes of the region, which are boiled dry in a lot of salt, and some seriously tasty grilled beef and lamb served as part of a seriously good beach barbecue.

All in all a surprisingly upscale and motivational package from one of the Canary islands, Tenerife. This is often more associated for many organisers with timeshare touting and British hooligans off their faces in one of the more than 100 discos on the manic Playa de las Americas, a few miles south but a world away from our resort oasis, the Gran Hotel Bahia del Duque on the Costa Adeje.

And other hotels visited added to the feel of quality and included the 476 bedroom five star Abama Golf and Spa Resort, a short drive up the coast, where we all enjoyed the carnival atmosphere of the beach barbecue and the videos put together by the delegates. Great food was also enjoyed at the 331 room five star San Blas Reserva Ambiental, by the nature reserve, the 120 room five star Iberostar Grand Hotel El Mirador, the 390 room four star Hotel Jardin Tropical, the 579 room five star Gran Melia Palacio de Isora and the 95 room five star Hotel Vincci Seleccion La Plantation del Sur, one with a very long name but a very relaxing atmosphere.

In addition organisers enjoyed a workshop of local suppliers in the huge concrete boxes of the Magma Arte and Congress centre, a visit to Europe's largest water park, the Siam Park, with its surf pool and suicidal-looking flumes, and a drink at a civilised bar/disco on the strip, the El Faro Chilli Art, where eardrums were safe from injury. Members of the press were taken round a research centre for sustainable energy with more than 20 individually designed houses using solar and wind power.

Details of next Ultimate Tenerife Experience and full information on Tenerife at www.tenerifecb.com


Those running, or planning to run events in Spain will find the organiser's Meet and Talk forums put on by the TALC group in various Spanish locations a useful way of getting to know, and experience a range of venues and suppliers.

Suitable buyers are hosted to the events, with their air fares, transfers, accommodation and food provided. They are given the opportunity to have 15 minute conversations with a range of 20-30 suppliers. Meals highlight the typical food of the region, for many organisers an important part of the event. Participants also get a valuable opportunity to network with each other and free time to visit other attractions.

We attended the Valencia forum held in Spain's third largest and fast growing city earlier this month and stayed at the Sercotel Sorolla Palace hotel where it was held. This is a four star superior property with 271 bedrooms and eleven meetings rooms for up to 700, located adjacent to the Feria Valencia conference and exhibition centre and a short ride from the city in the direction of the airport, ten minutes away. Food served there reflected Valencian cuisine with an emphasis on rice mixed with seafood, vegetables or meat There were also plenty of fish options, and a large variety of vegetables (the area is great for vegetarians, and healthy eaters) and exotic fruits.

Very close to the hotel in this developing area are a new disco, Red VLC, where delegates can dance and drink cocktails till dawn, and a new casino where guests at the hotel are given a free 5 euro entry, a free drink and one 20 euro voucher per room to feed into the slot machines, along with any winnings, until it's all gone.

Some good Valencian food was provided at the adjacent Melia Valencia Palacio De Cogresos hotel, recently taken over by the Melia group and formerly a Hilton. This offers 304 bedrooms - unusually for Spain with tea and coffee facilities in every room - 18 meetings rooms for up to 875 and has, for those into retail therapy, a shopping centre 1 km away. Delegates also enjoyed the food and dancing at Huerto De San Jose and the modern conference facilities at an old flour mill, Molino Real. And a boat trip through the Albufera Nature Park culminated in some quality al fresco dining at a typical farmhouse (barraca) on the lagoon. The activities, which included delegates in teams dressing up, shooting humorous two-minute videos in Valencia City centre and having them played back for everyone's amusement, were all coordinated by 10 year old DMC for Spain and other countries Ole Special Events.

More information from www.meetandtalkforum.com or email to info@meetandtalkforum.com Next forum is planned for Madrid at the end of September. UK representation is by the RAM organisation. www.ramorg.co.uk or email to lynne@ramorg.co.uk



Apparently OG's long established love of an environmentally-unfriendly long hot bath when staying away in hotels, usually complemented with some alcohol, could mean that he is suffering from loneliness.(bless) Researchers at Yale University have discovered that the hot water acts as a substitute for company and can dispel feelings of isolation and exclusion. All this could mean that delegates to events, missing their partners, should insist on a room with a bath, rather than just the shower becoming more common in modern new-build hotels. Meanwhile, cheers...................


We hear that it's the fenugreek in curries that boosts one's sex drive, researchers in Australia have found. Sixty healthy men aged between 25 and 52 took extract of the herb twice a day for six weeks and saw their sexual arousal scores soar by 28%. Those wishing to try a curry a day might need to ensure that partners are similarly indulging, to avoid undoing all the good with a bad case of curry-breath.


Talking of Australia we note that Sundays are not the same without Rupert Murdoch's News of the World. They're better.


One seriously good new offering Old Gannet was given to try recently was the tapas-style eating now available in the new Quarter Bar and Lounge at the London Bridge Hotel.

Two of us started with a very tasty and spicy Bloody Mary (£9.50) and a fruity Bellini peach and champagne cocktail (£11.50) followed by Japanese style breaded prawns (£5), prawn croquettes with lime mayonnaise (£6), salmon marinated in sweet chilli and lime (£7), and pan-fried scallops with chorizo and parsley salad (£8.50), four of the seven fish dishes offered .

We then tucked in to two of the seven dishes from the meat section, the mini beef meatballs in tomato sauce (£6.50) and the red onion and minty lamb skewers (£6.50) and three from the selection of seven vegetarian, asparagus sauteed with almonds and parmesan (£6.50), roasted vegetables brochette (£5.50) and hand cut chips with tomato relish (£4.50). This upscale feast left one of us too full to try the desserts but the other managed to put away one of the four offered at £5.50, a sugar hit of raspberry sorbet, vanilla mousse and meringue heart topped with strawberry sauce.

Also available in the bar are a range of five themed platters for two, including Asian, Italian and Greek, sandwiches served with salad and chips, afternoon tea and champagne afternoon tea.

For its more formal restaurant, the Londinium, the hotel is running a buy one get one free offer on main courses for 2011 for up to six diners who dine between 5.30 and 8.00 pm. Options include rib eye steak with thick chips and salad (£22.50) and lamb rump with Jersey Royals and Savoy cabbage (£24.50).


o The Society of Event Organisers now has 576 members, representing corporate, association and charity organisations, as well as event venues and suppliers. Most are based in the UK.

o A new in-house training offer for any dates in 2011 is being made by the SEO on its Certificate in Conference Organisation (CCO) qualification. For SEO members only this can be delivered as one-to-one tuition at delegate's own premises for a fee of £725 plus second-class rail travel and budget accommodation for three nights, if needed. There is no VAT as the society has deregistered and additional delegates can attend for £75.

For venue members of the SEO the offer is also made on the Certificate in Conference Venue Marketing (CCVM) qualification.

Free sign-up to SEO and details of both qualifications is at www.seoevent.co.uk To discuss dates email to peter.cotterell@eou.org.uk or telephone 01767 312986 

o The SEO four-day open presentations of the Certificate in Conference Organisation (CCO) are on August 23-26 and then on November 18 and 25 and December 2 and 9. The Certificate in Conference Venue Marketing (CCVM) takes place August 16 to 19, 2011. All open courses are hosted at 16, Park Crescent, London.

o Member offer

A special 20% discount is offered for 2011 to SEO members booking events at The Enterprise Hotel, Earls Court, London. This is a three-star property with 100 bedrooms and capacity for up to 100 delegates, space divisible into two. Current rates are £79.50 for the day delegate and £229.50 for the 24-hour.

The offer is made subject to availability and also applies to food served in the hotel's 15/25 restaurant, which features carefully prepared, authentic and competitively priced Asian dishes as well as a European range.

Contact Kripen Dhrona 020 7373 4502, email info@enterprisehotel.co.uk or visit www.enterprisehotel.co.uk


From Phillip Bird

I was forwarded your latest newsletter by a colleague, and was interested in your comments about The Compelling Company Ltd.

It may interest you to know that the Late Payment of Commercial Debts (Interest) Act 1998, as amended, allows you to charge interest at 8.5% plus compensation entitlement of £40.00. This is still available (in theory) to you now! We’ll gladly take the case on for you (no fee payable to us).

Now that you’ve raised the subject of debts, I suspect that many other people that read your Newsletter may experience similar problems with their customers. I’d be grateful, therefore, if you would send me details of how to advertise in your newsletters.

Thank you


Editor's response.

Thank you for the useful information, which we are happy to pass on to readers.

From Jeremy Havard

Newsletter item: 'Train or Plane?'

Five years ago two of us needed to get from Falmouth, Cornwall, where we were disembarking from an offshore racing yacht, to London. The cheapest price by train was over £300 for us, by bus was £150 and for a Hertz rent-a-car £38 plus diesel at £32. I was able to drop the car off at Marble Arch the next morning which was a Sunday. Hertz did not have the bottom-of-the-range car I ordered and gave me a very comfortable and quick Ford Mondeo Estate. I do not know how green that was but the economics are compelling!

Jeremy MJ Havard

Editor's response

With the increases in fares on public transport and the general shortage of money more travellers could profitably look at this option. I recall a flight into one London airport that should have landed at another, where four of us had our cars. When the price of train and coach options were compared it was far cheaper for one of our party to hire a car and split the cost four ways. Wonder if it's something that the car-hire companies could facilitate, as a service..........?

From Richard John


In the latest edition of Event Organisers Update you criticise (quite rightly, in my view) the irresponsible behaviour of bar staff and the ridiculously low price of alcohol. And then promote am event called "Imbibe".

Shurely shome mishtake....

Editor's response.

I'm happy to support criticism of irresponsible bar staff. I do not believe however that a minimum price for alcohol will deter the minority who binge. It will simply unfairly force the majority who can drink moderately to pay for the excesses of those who cant, or who choose not to. I'm happy to promote drinks trade events, such as Imbibe, to organisers.

And on a lighter and personal note I would be happy, Richard, if you would join me at one of these events, where you would learn that if you spit, rather than swallow, you can get round without falling over.


More than a billion pounds in fines is imposed on companies deemed to be in breach of the new Bribery Act. Our government denies using the Act as a cash cow to recoup some of the money they gave to their good friends at the banks............ London councils are expecting to raise a similar amount of money in £200 fines to motorists who inadvertently use parts of the 56 miles of lanes reserved for Olympic traffic only.............. Aberdeenshire council backs the very rich Donald Trump in his bid to clear people out of the way so he can make loadsamoney from his golf course........... New hotels looking to target the conference market install baths.......... Cream of fenugreek soup becomes a hot new item on delegate menus.............. A new musical, Hack! is an instant smash hit in the West End......... and much, much more..........



A new in-house training offer for any dates in 2011 is being made by the SEO on its Certificate in Conference Organisation (CCO) qualification. For SEO members only this can be delivered as one-to-one tuition at delegate's own premises for a fee of £725 plus second-class rail travel and budget accommodation for three nights, if needed. There is no VAT as the society has deregistered and additional delegates can attend for £75.

For venue members of the SEO the offer is also made on the Certificate in Conference Venue Marketing (CCVM) qualification.

Free sign-up to SEO and details of both qualifications is at www.seoevent.co.uk To discuss dates email to peter.cotterell@eou.org.uk or telephone 01767 312986


The University of Manchester offers a wide variety of venues, and our experienced conference team can work with organisers to tailor facilities to their exact requirements and budgets.

The city centre campus includes the Renold building for large scale conferences up to 490 delegates and Staff House Conference Centre, a dedicated day meeting venue offering facilities year round for 6 to 120 people.

The wider campus includes University Place, with a 1000 seat auditorium, the stunning Whitworth Hall for formal dinners up to 300, and student halls of residence offering value for meeting rooms throughout the year with accommodation in the summer vacation.

We also have our own 3 star hotel and conference centre for meetings for up to 125 and 3 star accommodation for 70 guests as well as ConferCare, a full conference administration service and hotel booking agency.

For further information , please contact The University of Manchester Conference Sales Office on 0161 306 4100, email meeting@manchester.ac.uk or visit www.meeting.co.uk


The Society of Event Organisers (SEO) has moved to individual free membership, which can now be taken up by organisers, suppliers and agencies in the events sector.

Members will receive all the SEO’s free newsletters, which can be unsubscribed at any time, as well as a 20% reduction on all qualifications, tutorials and conferences presented by the SEO.

To sign up for free membership simply go to www.seoevent.co.uk


o International Event Organisers Update (IEOU) for those running events overseas. www.seoevent.co.uk

o Association News (AN) for all those who associate. www.associationnews.org.uk

o Charity Matters (CM) for those working in charities. www.ezinematters.com

o Marketing Matters (MM) for those working in marketing. www.ezinematters.com


A 150-word announcement costs from £72 in this section of Event Organisers Update (EOU) and reaches 30,000 organisers.

To download full details and a booking form visit www.seoevent.co.uk

Alternatively telephone 01767 312986.


The SEO is launching a directory of supplier members offering venues, products and services to event organisers. This will be published in every issue of Event Organisers Update and the cost to suppliers, based on a headline, forty words of text and contact details, is £95 for one year (six issues) or £65 for 6 months (three issues) Costs are being kept low to encourage small suppliers to participate.

If, as an organiser you know of any good suppliers you feel other organisers should know about please forward this issue on to them, or refer them to the SEO website at www.seoevent.co.uk

The official launch date for the directory is the Sept/Oct issue but we are printing the entries so far (below) and will do likewise in the July/August, free of charge.



Located in London and Birmingham, Computec AV cater for all your rental requirements. Equipment available includes LCD/Plasma screens, PA systems, Projection Equipment and Lighting. Also in-house we have our Set Creation company specialising in staging, bespoke set design and build. Tel 020 8807 2002, Fax 020 8807 3818, email: sales@computecgroup.com Web: www.computecgroup.com


York and Scarborough Conferences offer a free specialised service dedicated to helping you plan a successful event. Their free conference advice service includes venue searches, advice and selection, rate negotiation and venue booking. For more information please see website www.yorkandscarborough.com or call on (01904) 554448


The Society of Event Organisers, SEO, offers a four-day qualification course, the Certificate in Conference Organisation (CCO) running in Central London three times a year, and which can also be presented at your premesis - dates by arrangement. Contact Peter Cotterell Tel. 01767 312986, email peter.cotterell@eou.org.uk visit www.seoevent.co.uk


Newsletter, promotion, event invitation or just staying in touch? We can provide a low-cost, effective solution, tailored to your needs. Our bulk rates are as low as 0.3p per email, or £3 per thousand. email: mark.ely@sg7.biz www.sg7.biz

Mocha offer a complete film and motion design service to corporate, association and charity event organisers, venues and others in the event sector. Mocha also offer a 10% discount to readers of this publication and visitors to www.seoevent.co.uk - just quote "SEO". Tel: 0151 706 0761 email: hq@mocha.tv Web: www.mocha.tv Vimeo:http://vimeo.com/user4995482/videos


Hard-to-find small office units in town centre for 1-6 people. Priced from £125 per month plus rates and electricity. Any length of lease. Tel.01767 312986 or email to peter.cotterell@eou.org.uk


LCI offers conferencing with an ethical edge in Leeds City Centre. Five Rooms (Max 90 people) with Smartboards, loop systems, WIFI. Disabled access. LCI supports community/voluntary groups by offering significant discounts. Very close to railway & bus stations. Contact Moira or Wendy on 0113 245 4700 or email conferencing@leedschurchinstitute.org


The classical regency terrace at Park Crescent, near Regents Park includes number 16, which offers seven beautifully appointed meetings rooms, all with natural light and modern facilities, for up to 60 delegates, and a dedicated team to ensure event success. Tel. 020 7612 7070, Fax. 020 7612 7078, email.enquiries@16parkcrescent.co.uk visit www.16parkcrescent.co.uk .


The 100-bedroom,three-star Enterprise Hotel is located in Kensington, close to Earls Court tube and offers the Earls Suite for 100 delegates, which is divisible. Contact us for a tour, with an Asian or European lunch in our 15/25 Restaurant. Contact Kripen Dhrona 020 7373 4502, email info@enterprisehotel visit www.enterprisehotel.co.uk


The Society of Event Organisers, SEO, offers a four-day qualification course, the Certificate in Conference Venue Marketing (CCVM) running in Central London once a year, and which can also be presented at your premesis - dates by arrangement. Contact Peter Cotterell Tel. 01767 312986, email peter.cotterell@eou.org.uk visit www.seoevent.co.uk

Edited and distributed by:

Society of Event Organisers
29a Market Square, Biggleswade, Beds. SG18 8AQ
Tel: +44(0)1767 312986

Subscription Options

Unsubscribe - %%emailaddress%%
If you wish to unsubscribe to this newsletter please either visit www.eou.org.uk or use this link:

%%emailaddress%% Subscription Options
Click here to update your details


Forward to a friend
Click here to send this email to a friend