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July 2013 ISSUE 106

Event Organisers Update

The newsletter for organisers of events.

Event Organisers Update (EOU) is an independent information source published by the Society of Event Organisers (SEO). EOU is FREE and circulated monthly to more than 30,000 selected organisers and others interested in keeping abreast of development in the event industry (includes conferences, incentive travel, training events, etc.)

If you have any views on how our newsletter could be more useful to you please e-mail us at info@eou.org.uk

PUBLISHERS ANNOUNCEMENT

The Society of Event Organisers (SEO) which publishes this newsletter has moved to individual free membership, which can be taken up by organisers, venues, suppliers and agencies in the event sector.

All will receive all the SEO’s free newsletters, which can be unsubscribed at any time, as well as a 20% reduction on all qualifications, tutorials and conferences presented by the SEO. Supplier members, venues and agencies receive a 20% reduction on advertising rates.

NEWS

AIRLINE FORCED TO PAY COMPENSATION
Charter airline Monarch is the first to be legally forced to pay compensation, under new guidelines laid down by the European Court of Justice last October, to passengers suffering heavily delayed, overbooked or cancelled flights for such reasons as technical faults or staff problems.

These, now say the European Court are within the control of the airline and aspects for which they should be pre-planning solutions, unlike severe weather events or volcanic ash clouds which the Court would classify as "extraordinary circumstances" outside anyone's control and deny compensation Accordingly a couple delayed, along with 200 others, for 26 hours at Palma de Mallorca airport last July have just been awarded £430 compensation, plus their legal costs by a judge at Worcester County Court, where Monarch sent in two barristers and a solicitor to contest it.

According to the couple, Kim and Sue Brittain from Birmingham, the delay was handled very badly by Monarch's "unhelpful staff" at the airport, and Monarch's "bullying" management who reportedly took pains to advise them of the likely high cost of two barristers and a solicitor if the couple lost the case and had to pay Monarch's legal fees, a standard legal ploy used by large organisations to frighten off plaintiffs.

Having refused to be bullied the couple have donated the compensation paid by Monarch to charity. The award is expected to encourage a large number of similar actions against airlines. "Heavy delays" are deemed by the courts to be three hours or more.

 

GO KARTING LESSONS
An incident at the Go Karting experience organised for organisers attending the recent successful Big Sleepover in Leeds run by the Leeds Hotel Association held some valuable lessons for any organiser wanting to do something similar.

Having had excellent lunches around thirty delegates visited Pole Position Indoor Karting (PPIK) which offers 580 metres of tarmac indoor circuit and a capacity of 18 karts capable of speeds up to 45 mph. After a comprehensive safety briefing the delegates were formed into teams, helmeted up and jumped in their karts to race.

After 15 minutes or so one delegate was pulled over, told they were driving "erratically" and asked if they had had any alcohol before attending. The answer "Yes. We all have" caused the PPIK representative to stop the race and tell all the organisers in the cars "It has come to my notice that some of you had a drink before coming here. We have a zero-tolerance of alcohol and drugs. Please put up your hands if you had a drink".

Around ten did so and were told to take off their helmets and leave the track, after which the PPIK representative rather hectored them asking "Whatever were you thinking of, having a drink before coming on a racetrack?" and waving the form that all organisers had signed on admittance stating that they were not under the influence of alcohol or drugs. This led to some of those sent off, who had admitted having a drink, grumbling that they were "being talked to like children".

It seems to us there are lessons that the delegate organisers, the Leeds Hotel Association and PPIK can learn from this.

o Go Karting should be taken as seriously as driving on a public road, though it rarely is. The karts can weigh up to half a ton and bumps, even at low speeds have caused serious external and internal injuries, where they have been treated like dodgem cars at a fair. As PPIK advised "This is not a contact sport" There have also been occasions when karts have spun out of control and flipped over.

o Organisers must ensure that all their delegates are warned of the dangers of drink/drugs and driving a kart before they sign up for the activity. It seems that opportunities to make this clear to the delegates on this occasion were missed by both the Leeds Hotel Association and PPIK.

o  For this and other such potentially dangerous activities a morning session, when participants are more likely to be more alert, and sober at least, might be a good plan.

o Although PPIK make their sensible zero-tolerance policy clear in the terms and conditions printed in the back of their brochure an advertisement in it for stag and hen events does rather undermine this. The advertisement features a bearded man in a pink party frock and offers participants one free drink and a chance to buy 12 pint mini-kegs of lager for just £30. And the events are sponsored by a brewery.

 

DONT GET UP
The dangers of not being strapped in when turbulence hits aircraft were well illustrated when a recent Singapore Airlines flight to London suddenly dropped 65 feet. injuring 11 passengers and a crew member who were standing up in the aisle and hit the ceiling.

The seat belt lights were on at the time, the pilot had warned of turbulence and the breakfast service had been suspended because of the risks.

There have been incidents where passengers caught standing up during severe turbulence have been hurled around the cabin, injuring other passengers strapped in their seats. And some passengers have been killed, and many others seriously injured when expected or unexpected turbulence has hit flights.

So why do some still compromise their own safety, and that of others, by standing up or moving around the cabin when the seat belt lights are lit?

 

STARWOOD SUED FOR PROSTITUTE ATTACK
Hotel group Starwood are being sued by a female guest at their upscale W South Beach hotel in Miami who is alleging that she was attacked by a number of prostitutes there.

Anna Burgese and her husband Joseph, who are regular guests at the hotel, claim that the attack was carried out in the early hours of January 19 when Mrs Burgese was mistaken for a prostitute competing with those reportedly canvassing in the hotel's lobby. It is further claimed that the hotel "fosters a prostitute-friendly environment", that hotel staff helped the assailant(s) flee the scene in cabs, that the hotel's management and staff have been "evasive and unresponsive" over the issue and that postings on a number of travel websites prove that the hotel allows prostitutes to market themselves there.

The case has been referred to arbitration.

 

EXPANSION FOR EVENTS AT HISTORIC COUNTRY HOUSE
A luxury carpeted and chandeliered marquee, accommodating up to 300 guests and incorporating a bar, stage and dance floor, has been installed at the four-star Coombe Abbey Hotel, located in the Warwickshire countryside at Binley, near Coventry.

This complements the hotel's seven other main spaces for events, which hold from 25 to 180 and include a mediaeval banqueting hall for up to 160, two rooms for 180 in a self-contained conference suite which was formerly an 18th century indoor tennis court and a distinctively clubby room for 40 with floor to ceiling antique wood panelling, some rooms offering views over the formal gardens designed by Lancelot "Capability" Brown and all with free wireless and cabled internet access. There are 119 bedrooms ranging in price from £75 to £350, including for the lucky organiser Feature and Grand Feature bedchambers offering such features as decadent furnishings, four-poster beds, Victorian roll-top baths and shower rooms with seats big enough for two.

Outside there are spaces for a range of corporate team-building activities such as archery, go-karting and clay-pigeon shooting and, perhaps for contrast, the hotel is located adjacent to Coombe Park, a 500-acre expanse of parkland popular with the public and offering some quiet contemplation along its rivers, floral walks and forest trails. The long history of the Abbey of Coombe, founded by Cistercian monks in 1150 is also interesting, with connections to the syphilitic serial killer King Henry VIII, who grabbed it in 1539, and one Guidio Fawkes, said by some to be the only person to ever enter Parliament with honest intentions.

www.coombeabbey.com

 

FuertEVENTura
Around 20 organisers of overseas events, mostly agencies and half of them from the UK, networked with a similar number of suppliers on Fuerteventura at the latest Meet & Talk Forum.

Host hotel for the event, which also attracted organisers from Belgium, Denmark and the Czech Republic, was the traditional and relaxing five-star Elba Palace Golf, set in the middle of the island's first golf course near the modern east-coast beach town of Caleta del Fuste and offering 61 luxury bedrooms and suites with such welcome features as terraces or balconies, deep baths, separate shower stalls and toilets tea and coffee facilities and three-speed ceiling fans. The Elba Group have two other four-star properties in the area that delegates were able to sample, the modern 323 bedroom Elba Carlota with a 700 capacity Convention Centre where the Forum was held, and the 249 bedroom Elba Sara. Also associated, and where the delegates enjoyed some superb cooking, is the five-star 266 bedroom Sheraton Fuerteventura.

As well as the above the buyers visited the five-star Gran Hotel Atlantis Bahia Real, located in the North of the island at Corralejo and offering 170 rooms and 72 suites as well as meeting spaces for up to 500 delegates, and the casino at Caleta de Fuste. Canarian cuisine was on the menu with meals at the hotels and a selection of the island's restaurants - the canarian potatoes cooked in their skins, encrusted with salt and served with the famous red and green dips (mojo) were a crowd-pleaser, as was a more unusual but seriously tasty goat soup with saffron and pasta.

Salt was also a highlight in the educational part of the programme with a visit to a very interesting salt museum nearby, with its working salt pans evaporating around 200 tons a year from 600,000 litres of seawater, or 35 grammes from a litre. .Did you know that salt, now widely available and cheap was once rare, highly prized and highly taxed? That the salt from foam, or spume, costs ten times more than the stuff from water? Or that we all have around 250 grammes of salt in our bodies, that we lose around 4-6 grammes a day in sweat, tears, blood, urine and semen, more in very hot conditions and/or periods of exertion, and that serious shortages of salt can kill you? You do now. More education was provided with a visit to a farm growing olives and the island's best known medicinal and cosmetic plant, aloe vera, with samples to take home. A jeep safari gave a look at Fuerteventura's dark volcanic moonscape inland, a contrast to the 150 kilometres of large and fabulous white sand beaches that bring most here, along with 300+ days of sunshine and warm spring temperatures.

Suppliers also exhibiting at the Forum included other hotels on Fuerteventura, hotel chains NH Resorts, Seaside Hotels, H10 Hotels and Melia, hotels and venues on other Canarian islands such as neighbouring Lanzarote, 30 minutes away by ferry, Tenerife and Gran Canaria, and in locations such as Madrid, Mallorca and Malaga. Specialist activity companies MT Global, Teamfactory and Discovery Safari were also there to help the buyers with their events, as were the Fuerteventura and Antigua Tourist boards.

The next Meet & Talk Forum is taking place in Cadiz, in early October. www.meetandtalkforum.com

 

BIG NEW ONE IN LEEDS
The new Arena building in Leeds, open this year and sponsored by a bank, will please organisers and promoters looking for somewhere to hold large events of all kinds in the UK's 4th largest city.

Capacity is from 10, in one of the lounges, to 13,000 in the auditorium and the tiered half-round layout with no columns to hide behind ensures that all have an uninterrupted view of the action and no-one is too far from it. Excellent acoustics and a covered loading area add to the quality and performers such as Elton John, Andrea Bocelli, Rod Stewart, Status Quo and Boyzone are booked to appear, along with events such as a Classical Spectacular and the BBC Sports Personality of the Year.

One possibly sour note was sounded by one organiser attending a show-round and presentation there and asking if the leg-room could be increased for those, like himself, who was over 6 feet tall. Another, with arthritis problems in one knee, moved to an aisle seat to stretch out and be comfortable, some design issues that those creating our modern arenas, and those booking them, will need to address.

www.arenaleeds.com

 

FIVE-STAR BENIDORM
Given Benidorm's reputation in some quarters for pandering exclusively to the lower end of the yob market it will be easy for some readers to see our headline as a contradiction in terms. As we found recently though from a two-day stay there are some luxury oases nearby but away from the British-inspired and funded blight of skyscrapers - only Manhattan has more - and cheapo bars, chippies and "entertainment".

The Melia Villaitana hotel, which has four and five-star areas, comprises 25 individual buildings based on various historic Spanish architecture, as opposed to skyscrapers, laid out like a Meditterranean village and located between two Nicklaus Design golf courses in the hills above Benidorm city and 4 kilometres away. Five-star adult guests occupying one of the 99 rooms of the total 455 doubles can sit on their balconies, sipping a beverage (and as guests of the five-star The Level they get a fridge to keep their own booze cold and a kettle to make their tea and coffee) and looking down on Benidorm, in both senses of the phrase. That's when they are not enjoying a dip in a bit of the 5,000 square metres of outdoor pools, playing tennis or paddle tennis or relaxing/perspiring in the Spa and Wellness Centre with its 13 treatment rooms, thermal pools and gym. Guests of The Level can also enjoy child-free meals in their own restaurant and use of an exclusive lounge area where free hot and soft drinks and nibbles are served from 11.00am, and between 7.00 and 8.00 pm more substantial nibbles along with unlimited beer, wine and a range of spirits.

For events of all kinds the Melia Villaitania has a collection of 17 rooms accommodating from 20-1,200 delegates, with one of the largest, the cathedral-like Salon La Cupola for 1,000, part of the church building and offering an impressively special banqueting space with huge columns supporting soaring, 27 metre-high ceilings, rather higher than the more normal 2.6 - 5.00 metre ceilings of the other meetings spaces for more traditional conferences.

Tel +34 96 681 50 00
email meliavillaitana@melia.com
www.melia.com/meetings

 

MORE BENIDORM
Whilst in Benidorm we were shown around some other hotels which could host conferences there.

o The four-star Melia Benidorm offers 524 bedrooms and 10 meetings rooms for up to 450 www.melia.com/metings

o The four-star, 52-floor Gran Hotel Bali offers 776 bedrooms and 11 meetings rooms for up to 1,000. www.granhotelbali.com

o The five-star, Balinese-style Barcelo Asia Gardens Hotel, also located in the hills above Benidorm, has 312 bedrooms and 20 meetings rooms and combinations for 6-800. www.asiagardens.es

We also experienced the lively Old Town area, a must for visitors wanting the best of the place, with its narrow streets, boutique shops, fabulous viewpoint over the two vast beaches and dozens of authentic tapas bars. One we were hosted at for an enjoyable and varied lunch collection of meat and fish dishes, and seriously cold Spanish beer, was La Taperia de Aurrera. www.grupoaurrera.com

 

RIP OFF BENIDORM?
It is sad but true that a bad experience with a taxi-driver can taint an otherwise good experience at a destination.

We were taking the excellent coastal tram service from our five-star hotel in Benidorm (see above) back to Alicante and asked the hotel to book us a taxi to the nearest stop, which we were advised was about a mile away at Terra Mitica, the local theme-park. This they did but when our taxi arrived the pleasant and well groomed lady driving it told the hotel staff, and us, that only one tram a day from Benidorm, one stop further away, called there, that it was out in the open with no shade and that she recommended taking us to Benidorm. All this took five minutes, with the meter running of course, so we climbed in.

Arriving at Benidorm the fare was more than double what we had been led to expect, so, unloading our own luggage out of the boot this tightwad paid it without a tip, enduring some black looks. On the tram and approaching the stop at Terra Mitica we originally wanted we noted that it stopped there and that there was a little covered bar there with people drinking in the shade. On getting chatting, like you do, to a fellow Brit on the tram we were told that every tram, that is one every half-hour, stopped at Terra Mitica, but like some other stops it was on request. All you had to do if you were on the station platform was to stick your hand out, and for those on the tram there was a button to push.

Now we know..........

 

MORE HOTEL GRIPES
Two more readers responded to our Hotel Gripes Survey as follows.

o I've just come back from a conference in Istanbul. As the hotel was extortionately expensive to stay in (gripe number 1 - prices shoot up as soon as you're running a conference, when to my mind any corporate rate you negotiate should represent a saving for your delegates) I was at a hotel nearby. I arrived at the conference and wanted to leave my suitcase with the concierge, but as I wasn't staying at the hotel they wouldn't take it. Given that the conference organisers were no doubt paying a small fortune to the hotel for the conference I do think they could have stored my luggage for a few hours...

o Lack of notice boards. I've been told they would 'spoil the ambience' of a foyer. Conference organisers & trainers often need to post info - reception staff can't be relied upon to hand this out as delegates check in [I don't mind that but I want a notice board!] Poor signage to rooms - and from training rooms BACK to foyer, stairs, etc.

Click here to take our survey or email details to peter.cotterell@eou.org.uk

FROM OUR READERS

1)  From Michael Webb
Wot! No reader letters?

BTW, Monarch fly into Alicante from East Midlands (not on your list). How do I know? I did it a week ago.

Monarch are not the cheapest but they have a fleet of modern planes and very helpful staff. Definitely a cut above one or two you could name!

Michael Webb

 

2) From Shawn Bell 
Hello Peter,

A few videos were posted by PTTOW! that I thought might be of interest to the readers of Event Organisers Update. The videos are a Tedtalk style of George T. Whitesides, CEO & President of Virgin Galactic discussing Virgin Galactics view of Space Travel for all.

There is also a video with Esther Lee, SVP Brand Marketing & Advertising for AT&T which is focused on building a movement and discusses AT&T's endeavors with Texting and driving.

I thought the videos might interest your viewers because of how popular Space travel news has been lately and also the conversation that continues to happen surrounding texting and driving.. Let me know if you need additional information or have any questions and I'll do my best to help.

George T. Whitesides, CEO & President of Virgin Galactic
Full: https://www.youtube.com/watch?v=zLRalMyDY1Y
Excerpt: https://www.youtube.com/watch?v=YUDKocLZfYw

Esther Lee, SVP Brand Marketing & Advertising for AT&T
Full: https://www.youtube.com/watch?v=hZjj2zsglpo
Excerpt: https://www.youtube.com/watch?v=DwGe_kB1GMA

Thanks,
Shawn

 

Hi Sharon

I'd love to be the first event industry journalist into space.

Are Virgin Galactic running any press trips?

Kind regards
Peter Cotterell

 

Hi Peter,

Wouldn't that be great? I hear they're sending press up after all pr teams.

Shawn

 

Hi Shawn,

Is that to make sure it's safe for us scribblers first?

All best
Peter Cotterell

PS Sorry for calling you Sharon.

OLD GRITS DIARY

Monday
Those UK organisers who are hosted to familiarisation visits overseas and find them useful will be mortified to learn that, due to the unprofessional actions of a small minority our reputation among destinations is really nothing to be proud of.

To improve this for everyone's benefit OG is proposing a voluntary code of conduct including the items below, which are based on his own observations and those of others over the years. All readers, whether organiser, destination, venue or other supplier are welcome to comment, and add to the list from their own experiences, for publication.

1. Don't be one of the bunch of known UK freeloaders who trawl event exhibitions to get themselves onto mailing lists and who have no authority to place business/ no business to place/ no intention of placing business. PA's and secretaries, and their partners, are especially, though not exclusively guilty of this.

2. Don’t sign up for a trip and then dump it when something better comes along. This is selfish and may well deprive someone who could give the destination valuable business from a place.

3. Don’t be a no-show, unless extremely ill, or dead and unable to let the hosts know. This unsavoury aspect has become so common in the past - with excuses such as "Something came up at the last minute". "One of my clients had a problem" and "My dog/cat/hamster/gerbil/goldfish needed me there", or no excuses given at all - that hosts have had to cover themselves by taking refundable deposits, a sad indictment of a sector that wants to be regarded as professional.

4. On the trip don’t compromise the safety of others. Don’t be the one on the jeep safari who sits in the front and chats distractingly to the driver on twisting mountain roads, or the one who stands up in the back of the jeep as it is going along.

5. Keep to the timings given to you by the host of the trip. Don’t be the one who expects everyone else to wait for them while they get up late and have, or finish their breakfast. If you can’t make the time given for departures of transport don’t be selfish, tell the host in good time that you will be making your own travel arrangements.

6. It is insulting to hosts, and discourteous to the rest of the group to bunk off part of the arranged programme to watch football, cricket, rugby, tennis, golf, bowls, Tom and Jerry, Eastenders, Strictly Come Dancing, Coronation Street or anything else on TV.

7. Don’t over do the alcohol level, just because it's free, and then wonder why your enthusiasm for hotel show-rounds and visits to local attractions has waned considerably the morning after. Know how much sleep you need to function properly and perhaps avoid partying till sun-up.

Any others, anyone?

 

Thursday
Interesting to learn that some of our top corporate thinkers have only just latched on to something most of us have known for years - that getting up and walking around helps us think better.

Apparently it has something to do with the vibrations that travel up and stimulate the brain when we are walking along, and may also be helped by deeper breathing and more oxygen flow to the brain. Hence the fact that lots of us get up and pace the floor when we are struggling with a decision, or go out for a walk.

Personally OG has never been able to work out why organisers book country house properties with fabulous gardens or grounds and then stick the delegates in front of computers all day. Why not use the gardens for a healthy and stimulating walking around session, preferably in the graveyard period after lunch and perhaps pairing off the delegates, giving them a problem and briefing them to come back with a solution?

Don’t knock it till you've tried it..........

 

FOODIE NEWS

Attendance at the recent Leeds Big Sleepover gave Old Gannett a welcome chance to try some of city's eateries, as below.

o A lunch at the Cosmopolitan Hotel and Restaurant delivered some memorable tastes, which included that classic pairing of salt and sweet, a starter of blue cheese and poached pear tart, with some additional sweetness provided by the honey dressing. A main course of baked cod was solid and satisfying and came with just the right amount of chorizo, a wonderfully fishy scampi tempura and a very moreish spring onion risotto. Some Yorkshire blue cheese was a little young for OG's taste, for which the blue bits have to turn green and sweet, but the rind that most diners cut off and discard was seriously nutty and edible. And the crowd-pleaser of sticky toffee pudding with lashings of treacle was as sinfully good as any OG has had.

www.cosmopolitan-hotel-leeds.com

 

o A chance to try the smal-group buffet the Hilton City Hotel serve to top types was an equally positive experience, with a range of starters including some mild-cured smoked salmon without the excess of salt and smoke present in the cheaper stuff, to lengthen its shelf-life. Starters were followed by a choice of main courses, which included a silky Thai green chicken curry, and the best home-made beef burgers OG has tasted, outside his home. This was on account of the fact that they were so popular with the other organisers dining that there were none left when OG went up. This was most fortunate, as it turned out, since the Hilton chef kindly offered to fresh-cook one specially and agreed to medium to rare, or more accurately, dark on the outside and reddish on the inside (apologies to vegetarians) the possibly risky way this carnivore likes it. This then delivered a range of meaty flavours, and could be correctly described as (sorry again) bloody good. The range of real cream pastries that followed were so tasty that one impressed organiser hovered back and took the left-overs, "to have with my afternoon tea", perhaps the ultimate compliment to Hilton.

www.leedscity.hilton.com

 

o It's always good to find a new place where simple food is high quality and cheap and one that definitely filled this bill was Charcoal Inn, a smart Turkish/Persian place formerly called Arya at 88 Bishopsgate Street, Leeds, opposite the Discovery Inn Hotel and close to the railway station. When we made the first of two happy visits there we were told that we could bring our own alcohol in free of corkage charge. So we grabbed a cold 500ml can of 5.6% Tyskie Polish lager for around £1.50 from the off-licence two doors down and enjoyed it with a juicy and generous minced lamb kebab cooked to a turn on a skewer in front of us and served with a salad including tangy red cabbage, and chips or rice for £3.50. This was probably the cheapest option since most main courses were around £7. When we went back for a repeat performance two days later to see if it was as good (it was, apart from the lack of tangy red cabbage this time) a different member of the management tried to charge OG an additional £1.00 corkage charge, saying that the original deal he got was "a mistake".

Our view? Go, and ask if they could make the same mistake again, before you sit down and order.

 

STOP THE SALES PITCHES SURVEY

Please complete this survey if you have attended, in 2013, an "educational" seminar at an exhibition, or session at a conference that turned out to be a sales pitch, and you feel that others should be warned.

Click here to take our survey: STOP THE SALES PITCHES

 

SEO NEWS

o The Society is now in a position to let out its offices at 29a Market Square, Biggleswade, Beds, SG18 8AQ for any tenancy period up to 80 years.

There is one large office on the first floor of around 350 square feet and suitable for 6-8, available from around £300 per month. On the second floor are two offices, suitable for 2/3 people in each, a storeroom area (which could accomodate 1/2 people) and a bathroom/toilet, totalling around 350 square feet, and available from around £250 per month for the whole space. (or could be split)

Please call Peter Cotterell on 01767 312986, or email peter.cotterell@eou.org.uk to arrange a viewing

o The Society of Event Organisers now has 777 members, representing corporate, association and charity organisations, as well as event venues and suppliers. Most are based in the UK.

o Member offer

A special 20% discount is offered for 2013 to SEO members booking events at The Enterprise Hotel, Earls Court, London. This is a three-star property with 100 bedrooms and capacity for up to 100 delegates, space divisible into two. Current rates are £79.50 for the day delegate and £229.50 for the 24-hour.

The offer is made subject to availability and also applies to food served in the hotel's 15/25 restaurant, which features carefully prepared, authentic and competitively priced Asian dishes as well as a European range.

Contact Kripen Dhrona 020 7373 4502, email info@enterprisehotel.co.uk or visit www.enterprisehotel.co.uk

 

NEXT ISSUE

Monarch admit " In the light of our recent ground-breaking failure in court our aggressive legal strategy towards our customers needs amending".......... A stag-party attendee, shown to be drunk in charge of a go-kart after a fatal accident, is the subject of a massive private claim for damages, along with the brewery that sponsored the event.......... another massive and successful legal claim is brought against a fifteen-stone passenger on a plane, who was standing up during a period of unexpected and severe turbulence and was hurled around the cabin, seriously injuring five senior personal injury lawyers, and himself......... An advertising strap line "Starwood - for your next coming together" is quietly dropped by the company.......... Destinations hosting familiarisation trips install a Meals-On-Wheels service for their valued guests who want to bunk off part of the arranged programme to watch TV in their room and don’t want to miss any free food or drink. A top UK event agency head comments "Speaking as a top UK event agency head this welcome and appropriate level of servitude confirms my importance in the sector and will definitely persuade me to professionally and impartially recommend the destination to my clients, subject of course to the amount of free alcohol I can pour down my neck and the resale value of items in the goody bag".......... and much, much more.........

 

ANNOUNCEMENTS

Text only ANNOUNCEMENTS can be run once for new products, new venues, venue refurbishments, new packages, organiser's trips, and industry showcases, receptions, seminars, conferences and exhibitions likely to be of high interest to event organisers.

Sizes, when printed out on an A4 page, and prices of ANNOUNCEMENT boxes available are:

One fifth page, 45mm x 170mm £200
One quarter page, 60mm x 170mm £250
One third page, 85mm x 170mm £325
One half page, 120mm x 170mm £400

To book email peter.cotterell@eou.org.uk

 

MORE FREE NEWSLETTERS

o Exhibitor Update for all those who exhibit. www.eou.org.uk

o Association News (AN) for all those who associate. www.associationnews.org.uk

o Charity Matters (CM) for those working in charities. www.ezinematters.com

o Marketing Matters (MM) for those working in marketing. www.ezinematters.com

 

MEMBER'S DIRECTORY

This is published in every issue of Event Organisers Update and the cost to suppliers, based on a headline, forty words of text and contact details, is £95 for one year (twelve issues) or £65 for 6 months (six issues) Costs are being kept low to encourage small suppliers to participate.

If, as an organiser you know of any good suppliers you feel other organisers should know about please forward this issue on to them, or refer them to the SEO website at www.seoevent.co.uk

 

SEO SUPPLIERS DIRECTORY

o AUDIO VISUAL AND IT COMPANIES

EXHIBITIONS & LIVE EVENT AUDIO VISUAL SUPPLIER COVERING UK & EUROPE
Located in London and Birmingham, Computec AV cater for all your rental requirements. Equipment available includes LCD/Plasma screens, PA systems, Projection Equipment and Lighting. Also in-house we have our Set Creation company specialising in staging, bespoke set design and build. Tel 020 8807 2002, Fax 020 8807 3818, email: sales@computecgroup.com Web: www.computecgroup.com

o EVENT CATERING

AUBREY ALLEN
Quality event catering services for private & corporate functions using the finest ingredients in delicious & creative menus that can be tailored for any occasion, taste & budget. We work with quality venues in & around Warwickshire, inc. Compton Verney. Telephone: 01926 311208 Enquire in-store at Aubrey Allen, 108 Warwick Street, Leamington Spa ,CV34 5DB Email: events@aubreyallen.co.uk Visit our website: www.aubreyallenevents.co.uk

o EVENT TRAINING

EVENT TRAINING - WITH A QUALIFICATION
The Society of Event Organisers, SEO, offers a four-day qualification course, the Certificate in Conference Organisation (CCO) running in Central London three times a year, and which can also be presented at your premesis - dates by arrangement. Contact Peter Cotterell Tel. 01767 312986, email peter.cotterell@eou.org.uk visit www.seoevent.co.uk

o MEDIA COMPANIES

EMAIL MARKETING
Newsletter, promotion, event invitation or just staying in touch? We can provide a low-cost, effective solution, tailored to your needs. Our bulk rates are as low as 0.3p per email, or £3 per thousand. Tel: 01462 896679 email: mark.ely@sg7.biz www.sg7.biz

MOCHA:IDEAS, FILM AND MOTION CONTENT THAT CONNECT
Mocha offer a complete film and motion design service to corporate, association and charity event organisers, venues and others in the event sector. Mocha also offer a 10% discount to readers of this publication and visitors to www.seoevent.co.uk - just quote "SEO". Tel: 0151 706 0761 email: hq@mocha.tv Web: www.mocha.tv Vimeo:http://vimeo.com/user4995482/videos

o NEWSLETTERS

Association News
For all those who associate. www.associationnews.org.uk

Charity Matters
For those working in charities. www.ezinematters.com

Marketing Matters
For those working in marketing. www.ezinematters.com

o VENUES. LEEDS

CONFERENCES & MEETINGS UP TO 90 DELEGATES
LCI offers conferencing with an ethical edge in Leeds City Centre. Five Rooms (Max 90 people) with Smartboards, loop systems, WIFI. Disabled access. LCI supports community/voluntary groups by offering significant discounts. Very close to railway & bus stations. Contact Moira or Wendy on 0113 245 4700 or email conferencing@leedschurchinstitute.org

o VENUES. LONDON. NON-RESIDENTIAL

BOARDROOM OFF CITY ROAD
Our pleasant boardroom is available for full or half day meetings. It seats 14 people, boardroom-style, or can be arranged to suit your needs. Catering and equipment is available on request. We are conveniently located just off City Road. Call Claire/Nora on 0207 324 0750; fax 0207 324 0760; email: enquiries@keyring.org; address: 27, Corsham Street, London, N1 6DR

BEAUTIFUL ARCHITECTURE. BEAUTIFUL INTERIORS. HEART OF LONDON
The classical regency terrace at Park Crescent, near Regents Park includes number 16, which offers seven beautifully appointed meetings rooms, all with natural light and modern facilities, for up to 60 delegates, and a dedicated team to ensure event success. Tel. 020 7612 7070, Fax. 020 7612 7078, email. enquiries@16parkcrescent.co.uk visit www.16parkcrescent.co.uk .

o VENUES. LONDON. RESIDENTIAL

GREAT VALUE! PRIME LOCATION! WARM HOSPITALITY!
The 100-bedroom,three-star Enterprise Hotel is located in Kensington, close to Earls Court tube and offers the Earls Suite for 100 delegates, which is divisible. Contact us for a tour, with an Asian or European lunch in our 15/25 Restaurant. Contact Kripen Dhrona 020 7373 4502, email info@enterprisehotel.co.uk visit www.enterprisehotel.co.uk

o VENUE TRAINING

VENUE TRAINING, WITH A QUALIFICATION
The Society of Event Organisers, SEO, offers a four-day qualification course, the Certificate in Conference Venue Marketing (CCVM) running in Central London once a year, and which can also be presented at your premesis - dates by arrangement. Contact Peter Cotterell Tel. 01767 312986, email peter.cotterell@eou.org.uk visit www.seoevent.co.uk

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Society of Event Organisers
29a Market Square, Biggleswade, Beds. SG18 8AQ
Tel: +44(0)1767 312986

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