Event Organisers Update November 2018 ISSUE 168 - an independent information source published by the Society of Event Organisers (SEO).

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Event Organisers Update

The newsletter for organisers of events.


A woman golf fan who was blinded by a wayward golf ball whilst watching the Ryder Cup championship is considering legal action against the organisers.

Corine Remande, 49, was struck in the right eye by a ball mis-hit by US golfer Brooks Koepka, 28 into a crowd of spectators at the sixth tee. The impact fractured her eye socket and caused her eyeball to "explode", leaving her writhing in agony on the ground.

Remande has blamed organisers PGA European Tour for her injury saying that no-one shouted the normal "FORE" warning as the ball hurtled towards the crowd. Officials for the organisers, and Mr Koepka, say that several warnings were shouted.


A British birdwatching exhibition, Birdfair, has cancelled its sponsorship agreement with binocular manufacturer Bushnell over the manufacturer's strong support of the American pro-gun lobby, the National Rifle Association (NRA)

Bushnell is owned by Vista Outdoor, the American manufacturer of ammunition and assault rifles and sponsors the NRA as part of its marketing to gun owners.

The cancellation follows a campaign by Ethical Consumer magazine to get organisations to better consider their own ethical values before accepting money from sources with very different ones.


Airport bars in the UK, which can sell alcohol round the clock, may soon be subject to the same licensing laws as high street bars, that is, no alcohol to be served before 10.00am.

The Home Office are giving consideration to the clamp-down based on the number of passengers who board their flights already drunk, and the dangers to others this presents. Reportedly union Unite has found that 87% of staff from British-based airlines had witnessed drunken passengers at UK airports, or on flights from the UK in August 2017.

Meanwhile Club 18-30 organised its last booze-fuelled break last month and the company is being wound up due to lack of consumer interest in the culture of wet tee shirt competitions and ready sex.


An event promoted as "A massive Willy Wonka inspired dreamland with a mouth-watering array of the finest cocoa money can buy" has been slammed by some visitors who paid £17.25 a ticket as "A complete rip-off".

The touring Fantastical Chocolate Festival ran at the Passenger Shed venue at Templemeads, Bristol on November 4 and was organised as the second of a planned 40 around the UK by Mega Events of West London, a company that claims to "create events that exceed increasing expectations" However this wasn't one of them as dozens of visitors complained on the firm's Facebook page that the event was "appalling", "embarrassing" and "badly organised" with goodie bags that were "tiny bags of horrible pick n' mix sweets" and "hideously over-priced".

Blaming "bad press" but admitting that the Fantastical Chocolate Festival "had not met the varying expectations of some guests" Mega Events founder and CEO Nathan Reed has cancelled all the remaining dates for the Festival.


Good customer satisfaction ratings were given to Premier Inn (79%) Hilton Garden Inn (77%), Fullers (75%), Marriott Renaissance (73%) in the latest Which? hotel survey, with Crowne Plaza and Hilton Doubletree also scoring high at 72%.

Not so good were EasyHotel and Thistle with 61% each, Radisson Park Inn with 60%, Old English Inns with 57% and, way behind for the 6th year running, Britannia with just 35%.


The Swiss watch firm Swatch has pulled out of sponsoring next year's Baselworld watch and jewellery trade fair, reportedly citing the high cost of the Basel venue as a reason (Exhibition World).

It is thought that Swatch were spending $50 million (£40 million) on its participation.


Las Vegas is to be the home of a large new conference and exhibition centre built by Caesar's Entertainment.

Caesar's Forum will offer the two largest pillarless ballrooms in the world of 110,000 square feet each (around 11,000 square metres) included in 550,000 square feet (around 55,000 square metres) of space at a cost of $375 million (around £300 million) and is due for completion in 2020.


Those with an interest in German films and their history will want to own two excellent and thought-provoking documentaries which cover the Weimar Republic years 1918-1933 and the Nazi years 1933-1945 These are respectively Rudiger Suchsland's 2014 doc From Caligari to Hitler: German Cinema in the Age of the Masses and his Hitler's Hollywood and both were released as a double pack of dual-format Blu-Ray/DVDs earlier this month by Eureka Entertainment, RRP £12.99

Suchsland's Weimar doc features scores of cuts from some of the best films around anywhere at the time and includes Fritz Lang's Metropolis with its glorious dual-format saint/sinner performance from its star Brigette Helm, cuts featuring Louise Brooks in Pabst's Pandora's Box and Diary of a Lost Girl, and cuts featuring Marlene Dietrich in Joseph von Sternberg's The Blue Angel where she played opposite top actor Emil Jannings, who stayed put in Germany as the Nazis came to power. This was not the case with most film industry talent, with 800 actors, directors, writers, composers and producers fleeing Germany for Hollywood and other safer parts including von Sternberg, Dietrich, Pabst, Lang and Ernst Lubitsch, Billy Wilder, Peter Lorre, Frederick Murnau and Fred Zinneman.

This left the Nazis with the talent that was prepared, and allowed to make films for them under the jackboot of Joseph Goebbels, and some of these are featured in Hitler's Hollywood. These included those of director Leni Riefenstahl, who pleased her Nazi masters by making propaganda stuff that made them look good, and director Veit Harlan who won considerable favour by making films that made the Jews look bad. Riefenstahl's legacy was her 1935 Triumph of the Will, which glorified the 1934 Nazi Party Congress held in Nuremburg. Harlan's was the vile 1940 call to murder, Jew Suss, which portrayed the Jews as dangerous rats that had to be exterminated, and which was shown to SS units before they went on missions against Jews, and to concentration camp guards. After the war, and on trial for crimes against humanity Harlan claimed that since he was forced to make Jew Suss he could not be responsible for its content, the "only obeying orders" defence which was accepted, in his case, by the German courts.

In fact Harlan's Jew Suss was an anti-Semitic remake of a successful pro-Semitic 1934 British film of the same name, and Goebbels also authorised an expensive 1934 film about the sinking of the Titanic which blamed the disaster on Jewish greed, and portrayed German officers aboard as heroes and the British as villains. In the event Goebbels decided that the film would damage morale, rather than improving it and it was never shown in Germany Another, better film featured in Hitler's Hollywood is a treat for Ingrid Bergman fans, some footage from the 1938 Four Companions where she played one of four female art students setting up their own advertising agency. Apparently when the 23 year old Bergman was in Germany filming for this she formed the view that the Nazis were "only a temporary aberration, too foolish to be taken seriously" and that Germany would not start a war "because the good people there would not permit it", a misjudgement she later regretted when war broke out in 1939.

The two Suchsland documentaries are intended, it is reported, to be part of a trilogy, so the third instalment should be a treat for both cinephiles and lovers of history.


Good to note that Virgin Trains have done something sensible for their customers.

This is to scrap the Friday afternoon peak restrictions that had led to so much overcrowding on the first cheap trains leaving London after 7.00pm. Trials running since July showed that scrapping the peak fare period led to a drop in the proportion of passengers to seats from 113% to 51% for Manchester and from 113% to 39%.

The now permanent abandonment of the restrictions generates return journey savings of up to £115.55 to Liverpool and £111.25 to Glasgow, as well as relieving Virgin passengers of hideous over-crowding and allowing them to start their weekends away earlier.

So sensible you wonder why our Dicky hasn't done it before…


An interesting claim from Paul Nelson at the World Travel Market exhibition - "Holidaymakers are fascinated with places associated with death and tragedy" he says.

Some may well be. This was in response to press enquiries about one exhibitor there, Chernobyl Welcome, which ignores the main market for sun, sea, sex and sangria and instead encourages visits to the site of the 1986 nuclear disaster when Reactor 4 exploded after some badly thought-out experiments by engineers, killing 32 people immediately and an estimated 5,000 from radiation afterwards.

Visitors today can reflect on the fact that the Soviet authorities tried to cover the disaster up until they were forced to admit it by Swedish scientists monitoring the increased levels of radiation, and the proliferation of wildlife there due, it is said to the unusual absence of human beings.

The visits are classified as "dark tourism", a term coined at a Scottish university in 1986 and including trips to concentration camp sites, war graves and sites of murder, such as the Jack the Ripper Tours.


We read that the latest addition to the speaker circuit of politicians is Boris Johnson, who is praised by speaker agency JLA, who are hoping to make some money from him, as being "one of the most captivating political speakers of his generation".

Reportedly Johnson wants to give corporate audiences 15 minutes of his captivating personality for a mere £30,000 a time, to capitalise on his former popularity and to help pay for his potentially expensive divorce from Marina Wheeler, his wife for 25 years with whom he has four children.

It will be interesting to see what kind of audiences take to Johnson, as he has come in for some serious criticism of late. Artist Helen Masacz is just one of the many who have accused him of putting his political ambitions before the interests of Britain lately, and she recently invited visitors to an art exhibition to deface a portrait of him she painted before his fall from grace.


o Being fans of Japanese food we enjoyed our half-price a la carte lunch at the newly-opened Sushimania restaurant in Middle Street, Cambridge.

Here we had two portions of salmon nigri for £3.40 (£6.80) a large futomaki California hand roll for £3.30 (£6.60) washed down with a bowl of miso soup for £1.20 (£2.40) bringing our bill total to £7.90, plus a 79pence service charge. Service was very fast and the food was typically fresh and tasty, so we'll be back.

And when we do we'll allow more time to trial their All you can eat deal at £16.80. With this we can include some scallop, sea bass and yellowtail sashimi at around £5 each, some chicken gyoza at £5, some king prawn tempura at £8.40, and more varieties of nigri sushi and hand rolls, with lots of miso soup of course.

Sushimania also have branches in Edgeware, Finchley, Golder's Green, Whetstone, Brighton, Nottingham, Oxford and Reading.


o We've always enjoyed the Belgian favourite of kilo pots of mussels and especially enjoyed two pots of the tasty molluscs, using our trusty Tastecard discount dining card to get one free at Belgo Centraal in Earlham Street, Covent Garden recently.

We chose to start with the Traditionelle Mariniere with cream (£13.95) and then follow it with the Bacon and Belgo Beer offering with smoked pancetta, Belgo Wit beer and shallots (Free) Both were up to expectations though by the end of the second pot we were leaving some of the fries. Our two choices were from a selection of eight which included Green Thai, Chorizo and Garlic and Herb.

We've never been a big fan of bottled beer prices, though here there is a choice of more than 50 from a Jupiler low (.5%) alcohol at £4.45 to a Chimay Grande Reserve (9%) at £15.25. Our choice from a selection of ten draft beers was a pint of £4.8% Stella Artois, served refreshingly cold at £5.30 and seriously hitting the spot.


o We were pleased to see that our favourite local curry emporium, Biggles Lounge in Shortmead Street, Biggleswade had done so well in the national Curry Life Awards, being one of just six in the UK to win in the best Customer Choice category, this not the first award the place has had for its classy and adventurous cooking.

Also interesting to note that one favourite dish of ours, the Maxican slow cook lamb (yes, we have spelled Maxican correctly) was a favourite with lots of others too, who enjoy the tender pieces of lean lamb cooked with chickpeas in a rich medium sauce with curry leaf, onion, spinach, coriander and garlic.

A bit of a shock to hear though of the survey they did at the event where the favourite sauce was the mild and sweet korma, with the fairly hot jalfrezi in second place and the medium tikka masala in third. Our favourite, the medium bhuna came nowhere.


o It isn't often we write about sandwiches in Foodie News but we are making an exception to review the latest offering from Marks and Spencer.

Sadly suffering a current drop in food sales they have nevertheless brought out their Best Ever Prawn Sandwich that, for our money will soon be selling out. Priced at £3 this has soft and tasty brown bread layered with crunchy iceberg lettuce and stuffed with large and succulent prawns all tossed in a seriously good Marie Rose sauce sprinkled with brandy, lemon juice, Tabasco and Worcestershire sauces.

Try one and let us know


We are starting an ongoing survey of problems reported to us that organisers have with their use of speakers. Some common examples are listed on our website Please check the ones that you have experienced and add any others not on the list. No identities of anyone contributing to the survey will be revealed and speakers will not be named.

Click here to take our survey.


Event organisers take more care over which companies they accept sponsorship money from... The Treasury complains of the amount of money they will lose in drink duty if airline passengers, cabin crew and pilots can’t drink themselves stupid before boarding... Mega Events admit "Our PR is better than our delivery"... Britannia Hotels explain why so many customers complain about them... Sir Richard Branson reveals how much money he's made from overcrowded trains... Boris Johnson's seminal presentation "Why you must make me Prime Minister" plays to few... and much, much more.


Text only ANNOUNCEMENTS can be run once for new products, new venues, venue refurbishments, new packages, organiser's trips, and industry showcases, receptions, seminars, conferences and exhibitions likely to be of high interest to event organisers.

Sizes, when printed out on an A4 page, and prices of ANNOUNCEMENT boxes available are:

One fifth page, 45mm x 170mm £200
One quarter page, 60mm x 170mm £250
One third page, 85mm x 170mm £325
One half page, 120mm x 170mm £400

To book email peter.cotterell@eou.org.uk




This is published in every issue of Event Organisers Update and the cost to suppliers, based on a headline, forty words of text and contact details, is £95 for one year (twelve issues) or £65 for 6 months (six issues) Costs are being kept low to encourage small suppliers to participate.

If, as an organiser you know of any good suppliers you feel other organisers should know about please forward this issue on to them, or refer them to the SEO website at seoevent.co.uk




Located in London and Birmingham, Computec AV cater for all your rental requirements. Equipment available includes LCD/Plasma screens, PA systems, Projection Equipment and Lighting. Also in-house we have our Set Creation company specialising in staging, bespoke set design and build. Tel 020 8807 2002, Fax 020 8807 3818, email: sales@computecgroup.com Web: computecgroup.com


Quality event catering services for private & corporate functions using the finest ingredients in delicious & creative menus that can be tailored for any occasion, taste & budget. We work with quality venues in & around Warwickshire, inc. Compton Verney. Telephone: 01926 409579 Enquire in-store at Aubrey Allen, 108 Warwick Street, Leamington Spa ,CV34 5DB Email: events@aubreyallen.co.uk Visit our website: aubreyallenevents.co.uk


The Society of Event Organisers, SEO, offers a four-day qualification course, the Certificate in Conference Organisation (CCO) running in Central London three times a year, and which can also be presented at your premesis - dates by arrangement. Contact Peter Cotterell Tel. 01767 312986, email peter.cotterell@eou.org.uk visit seoevent.co.uk


Specializing in cabaret shows and close up Magic for galas, charity events, weddings, & corporate events Le Magician Dean Metcalfe is a master manipulator perfector of his own spectacular close-up Magic, performances worldwide, see website for live showreels and more details visit lemagicianilluminaire.com


Newsletter, promotion, event invitation or just staying in touch? We can provide a low-cost, effective solution, tailored to your needs. Our bulk rates are 0.3p per email, or £3 per thousand. Tel: 01462 896679 email: mark.ely@sg7.biz web: sg7.biz

Mocha offer a complete film and motion design service to corporate, association and charity event organisers, venues and others in the event sector. Mocha also offer a 10% discount to readers of this publication and visitors to seoevent.co.uk - just quote "SEO". Tel: 0151 706 0761 email: hq@mocha.tv Web: mocha.tv Vimeo:http://vimeo.com/user4995482/videos


OUT OF HOURS SUPPORT GROUP provides MEDICAL COVER and SECURITY SERVICES for the full range of events.
Based in Hampshire, but covers events across the country. Experienced staff include doctors, Emergency Nurse Practitioners & Paramedics working with vehicles equipped to NHS specification, including an ambulance, 4x4s and all-terrain quad bike. Mobile medical centre available. Reliable and versatile staff are fully screened in line with enhanced DBS requirements with separate Disclosure and Barred list check.

Out of Hours Security teams work separately or alongside the medical teams. Security staff are registered and licensed by the SIA. All staff wear visible ID at all times. Contact Leo Burdock at leo@outofhoursmedics.co.uk or visit outofhoursmedics.co.uk Tel: 07904033828


Association News
For all those who associate. associationnews.org.uk

Charity Matters
For those working in charities. ezinematters.com

Marketing Matters
For those working in marketing. ezinematters.com


LCI offers conferencing with an ethical edge in Leeds City Centre. Five Rooms (Max 90 people) with Smartboards, loop systems, WIFI. Disabled access. LCI supports community/voluntary groups by offering significant discounts. Very close to railway & bus stations. Contact Moira or Wendy on 0113 245 4700 or email conferencing@leedschurchinstitute.org


Our pleasant boardroom is available for full or half day meetings. It seats 14 people, boardroom-style, or can be arranged to suit your needs. Catering and equipment is available on request. We are conveniently located just off City Road. Call Claire/Nora on 0207 324 0750; fax 0207 324 0760; email: enquiries@keyring.org; address: 27, Corsham Street, London, N1 6DR

The classical regency terrace at Park Crescent, near Regents Park includes number 16, which offers seven beautifully appointed meetings rooms, all with natural light and modern facilities, for up to 60 delegates, and a dedicated team to ensure event success. Tel. 020 7612 7070, Fax. 020 7612 7078, email. enquiries@16parkcrescent.co.uk visit 16parkcrescent.co.uk


The Society of Event Organisers, SEO, offers a four-day qualification course, the Certificate in Conference Venue Marketing (CCVM) running in Central London once a year, and which can also be presented at your premesis - dates by arrangement. Contact Peter Cotterell Tel. 01767 312986, email peter.cotterell@eou.org.uk visit seoevent.co.uk

Event Organisers Update (EOU) is an independent information source published by the Society of Event Organisers (SEO). EOU is FREE and circulated monthly to more than 17,000 selected organisers and others interested in keeping abreast of development in the event industry (includes conferences, incentive travel, training events, etc.)

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