International Event Organisers Update

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International Event Organisers Update

May/June 2008 ISSUE 14

Note: As a matter of policy International Event Organisers Update (IEOU) does not carry any 0870 telephone numbers in entries for the news or Announcements section of IEOU. This is because these numbers operate as covert premium rate lines – misleadingly called “national rate” by BT and others that sell them – and are charged at five or more times the current normal cost to dial a normal geographical UK number.

Readers are advised to visit www.saynoto0870.com for more information about this customer-unfriendly scam, and to ask all suppliers and potential suppliers to provide their normal, cheaper numbers.

NEWS

UK HIGH FLIERS SCREW UP

Spanish-owned BAA, which runs UK airports such as Heathrow, Gatwick and Stansted is facing calls for its breaking up over “mis-management of resources”.

In March the House of Commons Transport Committee claimed the above, plus that the firm had “failed to plan adequately for contingencies which were far from unexpected”, that Heathrow had lost its popularity and that it was “regrettable that BAA ever allowed the position to get as bad as it did”.

This May the Civil Aviation Authority (CAA) the industry regulator joined the call for the break-up of BAA saying that the common ownership of Gatwick, Stansted and Heathrow by BAA is “likely to prevent, restrict and/or distort competition” and that it was timely to ask the question whether greater competition would better serve consumers. The question is to be answered by the UK’s anti trust body the Competition Commission – formerly the Monopolies and Mergers Commission – which is expected to publish its decision later this year, a decision that may force BAA to sell off one of its “big three” airports.

Meanwhile not helping BAA, nor its major customer, British Airways has been the shambolic opening of Terminal Five, a much publicised mess that has claimed the jobs of senior executives at BAA and BA, and damaged the image of British business, particularly as BA’s chairman Martin Broughton is also the president of the UK’s Confederation of British Industry (CBI). BA also suffered some bad press in May when it was revealed that they lost more luggage and caused more delays to its passengers than any other airline in Europe. And Ladbrokes have banned their staff from using BA for corporate travel, unless there is no alternative, after BA tried to bump the 14 year old daughter of Ladbroke boss Chris Bell, and her friend off a flight from Barbados, whilst allowing Bell on the flight.

DEFINITELY NOT FRANKFURT

Visitors to Naples should love it for the unexpected pleasure of finding beauty and filth crammed together. (Daily Telegraph).

This is the view of PR expert Claudio Velardi, Naple’s new head of tourism. Mr Velardi was commenting on the six month long and worsening crisis over rubbish collection, which has seen piles of refuse dumped on the streets and seafront. The crisis has dropped occupancy by up to 30% in some hotels.

The famous Caruso restaurant housed in the rooftop of the Grand Hotel Vesuvio closed in March after seeing only three or four guests for dinner and none at all for lunch, a far cry from the days when such as King Fahd of Saudi Arabia, Humphrey Bogart, Alfred Hitchcock, Oscar Wilde and Bill “I did not have sex with that woman” Clinton dined there. (The Guardian).

Meanwhile PR expert Velardi is comparing Naples and its rubbish to Rio with its slums and claiming that both cities are chaotic but beautiful and characterful. He says: “We have not intention of turning Naples into Frankfurt”.

UNSPOILT, SO FAR?

The Cayman Islands are positioning themselves as “off the beaten track” and “the other side of the Caribbean” after research showed that most in the UK had no perception of where the islands were, or associated them with the Caribbean.

The islands receive just 15,000 visitors p/a from the UK most of who go to Grand Cayman, possibly for some excellent scuba diving, and ignore Little Cayman, a forty minute flight away where there are “200,000 inhabitants – just 150 of them are human”.

Of course if the Cayman’s advertising campaign is successful they may kill off their main advantages ….

www.caymanislands.co.uk

TOP NOSH

France has the most top restaurants, namely ten in the annual top 50 list compiled from the views of more than 600 chefs, restaurateurs, food writers and restaurant critics.

Next best represented was the USA with eight, Spain with seven, the UK with six and Italy with five. In the top ten however were three from Spain, two from France, two from the US and one from the UK, The Fat Duck at Bray which came second. Number one, for the third year running was El Bulli in Rosea Catalonia where an average meal is £150.00.

Other UK restaurants doing well were Restaurant Gordon Ramsay (13), St John (16), Hakkasen (19) Le Cavroche (22) and Nobu London (30) all based in London.

TASTES OF PORTUGAL

Those foodies looking at Portugal as a meetings destination – assuming the euro helpfully weakens, or our sterling, devalued by our incompetent banks strengthens – will find a new guide book most helpful.

The Wine and Food Lovers Guide to Portugal aims to put the record straight on Portuguese cuisine and give those rating highly the enjoyment of good food and drink as an essential part of the travel experience some signposts as to where some of the best in the country may be found.

Thus in the section on Porto there are detailed pages on the styles of port, and the 20 plus famous port-shippers of the Vila Nova de Gaia as well as the important food recommendation for fish and seafood lovers that they head for the nearby coastal suburb of Matozinhos where a huge choice of shellfish such as the tasty goose neck barnacles can be enjoyed along with various types of lobster, and wonderful fish such as sole, bream and sea bass can be bought and cooked whole, by the kilo.

There are also sensible warnings that fish is often over-cooked unless you ask otherwise and that popular local dishes such as dried cod, tripe, baked octopus, bits of pig (don’t ask) and soups thickened with blood may not be to the taste of the less adventurous.

The Wine and Food Lovers Guide to Portugal, Charles Metcalfe and Kathryn McWhirter. 446 pages. ISBN 978-0-9557069-0-5
Ian House Publishing..

COULTHARD CRASHES

Part-owner of the three star Columbus Hotel Monaco, racing driver David Coulthard forced its sale earlier this year to recover money he claimed he was owed, after he fell out with one of his partners in the Columbus, Scottish hotelier Ken McCulloch.

Now Coulthard has ordered the liquidation of the Dakota Sherwood Park in Nottingham, claiming to have lent it hundreds of thousands of pounds. Coulthard’s racing career has also suffered a blip after he crashed while qualifying for the Monaco Grand Prix.

TOURIST TRAPP

The villa of the von Trapp family near Salzburg, Austria, whose story inspired The Sound of Music, is to be opened as a 14-room hotel from next month.

Prices will range from £100 a night and fans of the hugely popular 1965 musical will be able to enjoy sleeping where the von Trapps, who fled their villa in 1938 from the Nazis, slept. They may also be sleeping, inadvertently where the head of the SS and Gestapo Heinrich Himmler laid his head, after appropriating the villa as his private home during WW2. Himmler was eventually captured by the Allies but like Hitler, Goebbels Goering and others bravely killed himself before he could be put on trial.

Meanwhile the Daily Telegraph reports that ghoulish tourists are visiting the Austrian town of Amstetten to have their pictures taken outside the house where Joseph Fritzl, who says he was greatly influenced by the Nazis, imprisoned his daughter in the cellar.

I’LL JUST HAVE THE WATER

Travellers on long haul flights would avoid some of the worst effects of long haul jet lag if they avoided airline food.

This is the claim of scientists in Boston who say that fasting for 16 hours or more and then eating at the destination gets the body more quickly used to the new time zone. (Science).

ANNOUNCEMENTS

CONFERENCE & INCENTIVE DESTINATION

VANCOUVER/CANADA – Where East meets West
An exciting destination, a clean city, operating with fabulous efficiency in spectacular surroundings.

9 HOURS FLYING TIME FROM LONDON – 15 HOURS FLYING TIME FROM SYDNEY

Interested in meeting in Vancouver? – If you require a venue for 50 or 1000 delegates we can help. Free information is available to qualifying organizers from Corporations, Association and Institutions, and a trip is planned for later in the year.

Contact:-
Greens Service Company
Established 1988
IATA/TIDS NO: 96046952

Enquiries to:-
TEL: 01934 612277
Or email: tim@gsc-events.com

EVENT PLANNER SPAIN, EVENT MANAGEMENT, MEETING AND EVENT PROVIDERS IN ANDALUSIA (SPAIN)

www.EventPlannerSpain.com is the first Andalusian portal for event and meeting service providers, with all you need for organising your corporate and private events in Andalusia. Browse a wide range of quality meeting and event-related resources and contact directly the suppliers of your choice. Alternatively, use our inquiry service and let us help you find what you are looking for. Special offers, practical information, segmented news and our monthly newsletter for those of you wanting to be kept informed, complete our service package, all totally free of charge.

Tel: +34 952 294 327
info@eventplannerspain.com
www.eventplannerspain.com

SOCIETY OF EVENT ORGANISERS (SEO)
PROGRAMME 2008/9

o CERTIFICATE IN CONFERENCE ORGANISATION (CCO)

This is a four day course with a 1½ hour, 150 question examination. Non-residential London course dates are hosted at 16 Park Crescent, London W1. Fee is £980 + VAT or £880 plus VAT if two or more delegates attend from the same organisation. (£740 + VAT for SEO members).

Putting together a conference programme covering objectives, delegate needs, layouts, food and beverage, speakers and audio-visual. Friday 20 June 2008 (London), Tuesday 5 August 2008 (London), Friday 10 October 2008 (London), Friday 6 March 2009 (London), Monday 24 August 2009 (London), Friday 20 November 2009 (London).

Sourcing, evaluating and negotiating with venues covering where to find the best venues, inspecting them and getting the best packages Friday 27 June 2008 (London), Wednesday 6 August 2008 (London), Friday 17 October 2008 (London), Friday 13 March 2009 (London), Tuesday 25 August 2009 (London), Friday 27 November 2009 (London).

Conference Administration covering contracts, organisation, delegate and speaker care, trouble-shooting and evaluation. Friday 4 July 2008 (London), Thursday 7 August 2008 (London), Friday 24 October 2008 (London), Friday 20 March 2009 (London), Wednesday 26 August 2009 (London), Friday 4 December 2009 (London).

Staging a conference for profit covering conception, budgeting, pricing, getting sponsorship and marketing. Examination. Friday 11 July 2008 (London), Friday 8 August 2008 (London), Friday 31 October 2008 (London), Friday 27 March 2009 (London), Thursday 27 August 2009 (London), Friday 11 December 2009 (London).

o The CCO can also be delivered as an in-house presentation anywhere. Call 01767 316255 for more information.

o DIPLOMA IN CONFERENCE ORGANISATION (DCO)

Following on from the CCO (above) this is an eight day London-based, non-residential course for those who hold the CCO qualification. The full programme is as follows.

Day One. PROJECT MANAGEMENT
Pre-event and at-event considerations. Avoiding high stress levels in event delivery, anticipating problems, having a contingency plan, setting deadlines, working with and briefing all groups.

EVENT INSURANCE
What you can and can’t insure for, what you really must insure against, what you probably should, what you could and what it costs.

Day Two: FOOD AND BEVERAGE
Designing a memorable menu, price implications and catering to a budget, eating trends, special diets, health and safety issues and legalities, food poisoning and allergies, choosing wine with food. Day includes a menu exercise and a wine with food tasting. (Delegates should not drive).

Day Three: VENUE SELECTION/EVALUATION EXERCISE
A one day activity in teams requiring a choice of venues from criteria set as well as visits for evaluation and a presentation of findings.

Day Four: AUDIO VISUAL CONSIDERATIONS AND SPEAKERS
This session takes a look at all the technology available for presentations, the selection of the right types for the audience and a practical look at the problems of speakers.

DISABILITY – THE PRACTICALITIES
A practical look at all aspects of disability as it affects event organisers. How to ensure all your events don’t just comply with the law but are positively disability-friendly.

Day Six: MEDICAL EMERGENCIES
A practical look at how to cope with some of those nightmare scenarios from choking through injury and dealing with shock to serious coronary problems and how to do Cardiopulmonary Resuscitation (CPR).

FIRE EMERGENCY
How it happens. What to do to minimise risks, what to do if it happens, what to use and what definitely not to do.

Day Seven: PUBLICISING A CONFERENCE
A practical day which looks in depth at writing persuasive publicity material, using PR techniques to publicise and writing effective press releases to maximise free publicity.

Day Eight: ORGANISING CONFERENCES OVERSEAS
A half day session on running conferences outside the UK covering cost comparisons, travel, customs and excise, currency and cultural considerations.

EXAMINATION
An invigilated 1½ hour examination. Delegates need 70% right answers to pass. Results sent within four weeks.

Dates for 2008 are August 12, 13, 14, 15, 18, 19, 20, 21, all hosted at 16 Park Crescent, London W1.

Fees for the DCO are £1,960 plus VAT per delegate or £1,660 plus VAT per delegate if two or more delegates from the same organisation attend. Delegates from SEO member companies can attend for £1,460 plus VAT

o CERTIFICATE IN CONFERENCE VENUE MARKETING (CCVM)

This is a new four day non-residential course for marketing and sales staff working in conference venues, and those promoting conference venues. There is a 1½ hour written examination. The CCVM is being hosted at 16 Park Crescent, London W1 and fees are £1,200 plus VAT per delegate with a reduction to £950 plus VAT per delegate if two or more delegates attend from the same organisation. The outline programme (full programme on request) is:-

Day One: Nature of the markets, branding, pricing, zero-cost marketing, advertising.

Day Two: Press relations, writing impressive press releases, finding the best stories, handling bad press,.

Day Three: Direct marketing, e-mail marketing, effective direct mailings, copywriting, telemarketing.

Day Four: Exhibitions, maximising the leads, special; events, show-rounds. Examination.

The CCVM takes place August 26-29 in 2008 and August 24-27 in 2009.

o MAY WE COME TO YOU?

In addition to the above the SEO presents in-house workshops on such subjects as exhibiting successfully, manning an exhibition stand, running a small exhibition, negotiating with suppliers, conference catering, legal aspects of running events, presenting persuasively and many more. Call 01767 316255 for more information.

MORE FREE NEWSLETTERS

o Event Organisers Update (EOU) for those running UK based conferences and seminars. www.eou.org.uk

o Corporate Hospitality and Party Update (CHPU) for those organising client hospitality and parties. www.eou.org.uk

o Association Update (AU) for association organisers. www.eou.org.uk

o Exhibition Update (EU) for organisations that exhibit themselves. www.eou.org.uk

o Association News (AN) for those who associate. www.associationnews.org.uk

o Charity Matters. www.ezinematters.com

REACH 12,000 INTERNATIONAL EVENT ORGANISERS FOR £95

A 100-word announcement costs from £95 in this section of International Event Organisers Update (IEOU) and reaches 12,000 organisers.

To download full details and a booking form visit www.eou.org.uk Alternatively call (44) 1767 316255 or fax to (44) 1767 316430

Edited and distributed by:

Society of Event Organisers
29a Market Square, Biggleswade, Beds. SG18 8AQ
Tel: +44(0)1767 316255 Fax: +44(0)1767 316430

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